Privacy Policy

Last updated: July 11, 2026

This Privacy Policy applies to the website and services operated by Farawa Media/PR Village Square Ltd. ("Farawa," "we," "us," or "our"). It explains what information we collect, why we collect it, how we use it, and the choices and rights you have. We've written it in plain language, because a privacy policy only means something if people can actually understand it.

Information we collect

We collect information in the following ways:

• Information you provide directly, such as your name, email address, company, and message content when you submit a contact form, request a venture brief, or apply to partner with us.
• Newsletter and subscription information, such as your email address, if you choose to subscribe to updates from Farawa.
• Technical and usage information, collected automatically through cookies and analytics tools, including your device type, browser, approximate location, pages visited, and how you interact with the site.

Contact forms

When you submit a form on this website, such as the enquiry form on our Contact page, we use the information you provide to respond to your enquiry, evaluate a potential engagement, or route your message to the appropriate team. Contact form submissions are processed through a third-party form handling service and delivered to our business email.

Newsletter subscriptions

If you subscribe to receive updates from Farawa, we use your email address solely to send the content you signed up for. You can unsubscribe at any time using the link included in every email we send, or by contacting us directly.

Cookies

We use cookies and similar technologies to operate the website, remember preferences, and understand how visitors use our site. Full detail on the categories of cookies we use and how to manage them is set out in our Cookie Policy.

Analytics

We use analytics tools to understand aggregate visitor behaviour, such as which pages are visited, how long visitors stay, and which referral sources bring people to the site. This information is used to improve the website and is not used to identify individual visitors.

Marketing communications

We only send marketing communications to people who have opted in, such as newsletter subscribers or parties who have engaged with us directly. Every marketing communication includes a clear way to opt out.

Third-party processors

We work with a small number of trusted third-party service providers to operate the website and our business, including form processing, analytics, hosting, and email delivery providers. These providers only receive the information necessary to perform their function and are not permitted to use it for any other purpose.

Data retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, to comply with legal obligations, or to resolve disputes. Contact form submissions and enquiry records are typically retained for as long as needed to manage the relevant relationship, after which they are deleted or anonymised.

Security measures

We apply reasonable administrative, technical, and organisational measures to protect the information we hold, including encrypted transport (HTTPS), access controls, and vetted third-party providers. No method of transmission or storage is completely secure, but we work to keep information protected at every stage.

User rights

Depending on where you are located, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to or restrict certain processing of your information.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at hello@farawa.co.

International users

Farawa is headquartered in Lagos, Nigeria, and serves clients, partners, and visitors internationally. If you access this website from outside Nigeria, your information may be processed in Nigeria or in other countries where our service providers operate. We take steps to ensure information is handled consistently with this Policy regardless of where it is processed.

Contact information

Questions about this Privacy Policy or how your information is handled can be directed to hello@farawa.co. Full legal entity details are available on our Company Information page.

Policy updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website after changes take effect constitutes acceptance of the updated Policy.